Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their (can be attributed to independent professional activity.)

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more items as part of a single order and these are delivered together.;
- on which you or a third party designated by you, who is not the carrier, took possession of the last goods, provided that You have ordered several items as part of a single order and these are being delivered separately.;
- on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item have taken or has taken, provided you have ordered goods that are delivered in several partial shipments or pieces.;

To exercise your right of withdrawal, you must inform us (roomours GmbH, Blumenstrasse 3, 85540 Haar, Telephone no.: 089158922410, E-mail-Address: office@roomours.de) by means of a clear declaration (z.B. a letter sent by post or an email) about your You must inform us of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, however, is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your notification of exercising your right of withdrawal before the withdrawal period expires. send.

Consequences of the revocation

If you cancel this contract, we will refund all payments received from you, including delivery costs (with Except for the additional costs that arise if you choose a different delivery method than the cheapest one offered by us. (If you have chosen standard delivery), you must be reimbursed immediately and at the latest within 14 days from the day on which you received notification of We have received your cancellation of this contract. For this refund, we will use the same payment method that you used when you made the purchase. have been used in the original transaction, unless expressly agreed otherwise with you; in no case will You will be charged fees for this refund. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.

You must return the goods without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. You must inform us of the contract and return or hand over the goods to us. The deadline is met if you return the goods before the 14-day period expires. Send within a few days.

You do not bear the direct costs of returning goods that can be sent by parcel post, nor the direct costs of the return. Goods that can be shipped by parcel. The costs for goods that cannot be shipped by parcel are estimated at a maximum of approximately EUR 100.00.

You are only liable for any loss in value of the goods if this loss in value is due to a use necessary to examine the goods for their condition, The properties and functionality of the goods are not attributable to the necessary handling of them.

Exclusion orReasons for extinction

The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have become inseparably mixed with other goods due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package, if the seal is broken after Delivery was removed.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

- To: roomours GmbH, Blumenstrasse 3, 85540 Haar, Email address: office@roomours.de :

- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s) - Address of consumer(s)

- Signature of the consumer(s) (only for notifications on paper)

- Date

(*) Delete as appropriate.