Shipping policy

Delivery is domestic (Germany) and to the following countries:

Belgium, Bulgaria, Denmark, Estonia, France, Great Britain, Italy, Canada, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Monaco, Austria, Portugal, Switzerland, Slovakia, Spain, Czech Republic, Hungary, USA, Sweden.

    Due to their size and bulkiness, we send all furniture by courier. If the size and condition allow it, we send smaller orders by parcel delivery. In the ordering process, the type of delivery can be seen after specifying the delivery country. The shipping method can also be seen in the information on the individual items.

    More about freight forwarding deliveries

    • Delivery Monday to Friday between 08:00 and 17:00
    • Large orders may be delivered on pallets
    • Delivery "free to the curb" - additional services such as removal to the point of use, assembly or disposal of packaging material / shipping pallets are not included here

    Shipping costs (incl. VAT)

    The shipping costs result from the total volume shipping weight of the order. Information on the volume shipping weight can be found in the description of the items.

    Deliveries within Germany:

    From an order value of €4,165.00 incl. VAT, we deliver free of charge. Below this order value, the following shipping costs apply based on the total volume shipping weight of the order:

    • up to 10 kg: €6.90
    • up to 25 kg: €30.70
    • up to 50 kg: €53.55
    • up to 100 kg: €94.01
    • up to 200 kg: €160.65
    • up to 300 kg: €201.11
    • up to 400 kg: €260.61
    • from 401 kg: €320.11

    Deliveries abroad:

    From an order value of €9,520.00 incl. VAT we deliver free shipping within the EU. Below this order value and for Switzerland and Great Britain, the following shipping costs (prices in euros) based on of the total volume shipping weight apply of the order:

    roomours does not bear any customs duties or other charges.

    Austria, Belgium, Netherlands

    Total volume shipping weight:

    • up to 10 kg: €18.68
    • up to 25 kg: €42.48
    • up to 50 kg: €101.15
    • up to 100 kg: €160.65
    • up to 200 kg: €267.75
    • up to 300 kg: €351.05
    • up to 400 kg: €410.55
    • from 401 kg: €471.24

    France, Luxembourg, Poland

    Total volume shipping weight:

    • up to 10 kg: €18.68
    • up to 25 kg: €42.48
    • up to 50 kg: €113.05
    • up to 100 kg: €184.45
    • up to 200 kg: €315.35
    • up to 300 kg: €410.55
    • up to 400 kg: €481.95
    • from 401 kg: €552.16

    Denmark, Estonia, Hungary, Monaco, Slovenia, Czech Republic

    Total volume shipping weight:

    • up to 10 kg: €18.68
    • up to 25 kg: €42.48
    • up to 50 kg: €130.9
    • up to 100 kg: €214.20
    • up to 200 kg: €354.62
    • up to 300 kg: €473.62
    • up to 400 kg: €559.60
    • from 401 kg: €640.22

    Great Britain
    Please note that we can only ship to Great Britain at the following costs if we have a GB EORI number and a VAT ID for the invoice recipient. The costs for shipments to private individuals can vary greatly!

    Total volume shipping weight:

    • up to 10 kg: €18.68
    • up to 25 kg: €42.48
    • up to 50 kg: €166.60
    • up to 100 kg: €261.80
    • up to 200 kg: €434.35
    • up to 300 kg: €553.35
    • up to 400 kg: €672.35
    • from 401 kg: €755.65

    Switzerland, Spain, Italy, Slovakia, Bulgaria

    Total volume shipping weight:

    • up to 10 kg: €18.68
    • up to 25 kg: €42.48
    • up to 50 kg: €166.60
    • up to 100 kg: €261.80
    • up to 200 kg: €434.35
    • up to 300 kg: €553.35
    • up to 400 kg: €672.35
    • from 401 kg: €755.65

    Ireland, Croatia, Latvia, Lithuania, Portugal, Sweden

    Total volume shipping weight:

    • up to 10 kg: €18.68
    • up to 25 kg: €42.48
    • up to 50 kg: €172.55
    • up to 100 kg: €279.65
    • up to 200 kg: €470.05
    • up to 300 kg: €624.75
    • up to 400 kg: €731.85
    • from 401 kg: €838.95

    USA & Canada

    Total volume shipping weight:

    • up to 10 kg: €146.15
    • up to 25 kg: €224.42
    • up to 50 kg: €326.76
    • up to 100 kg: €593.88
    • up to 200 kg: €1181.88
    • up to 300 kg: €1769.88
    • up to 400 kg: €2357.88
    • from 401 kg: €2363.76

    Delivery times

    Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 2-5 working days, for deliveries abroad within 3-15 working days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction) . Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

    If you pick it up yourself, we will inform you by email about the availability of the goods and the options for picking them up. In this case, no shipping costs will be charged.

    Last update: 03/19/2021

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